FAQ
Curious about sizing, functionality, or other topics related to Etalon posture apparel? Scroll below for our most frequently asked questions.
HOW IT WORKS?
How often and for how long should I wear it?
As often as you can. We recommend it every day. Start with at least two hours and increase or decrease the wear time based on how your body feels.
How do I know when to change clasps?
No earlier than three weeks, please. Give your body enough time to develop muscle memory.
If I start from the latest levels, will my posture change quickly?
Our habits take at least three weeks to develop. We suggest you follow instructions and wear each adjustment for at least three weeks, increasing the wear time based on how your body feels.
I have scoliosis. Will the Etalon® posture top help me cure it?
Though our posture top has potential to help you, we recommend you consult with your doctor. Scoliosis is a serious condition, and each case should be reviewed individually.
Is Etalon® posture bra breastfeeding-friendly?
The current bra design has a zipper in front with somewhat easy breast access and removable cups that might help with milk leakages. Please let us know what else you want to see in a nursing bra design!
Can put on and adjust without help?
Absolutely! You will need to adjust every three weeks; this is something you can do yourself before putting it on.
Can I wear it under my clothes?
Yes, however, please note that the back might show under thin, delicate fabrics.
Can I workout in it?
The Etalon® posture bra is thoughtfully designed with extra shoulder coverage to gently engage your shoulders and enhances the posture-support function during everyday movement -- like seated tasks, errands, or hiking. These types of activities help keep your shoulders within the bra’s “optimal alignment zone” where it does its best work.
You can absolutely wear it for workouts, but its posture benefits are most noticeable during activities with more stable shoulder movement.
And we’ve got exciting news! We’re developing two new posture bras made specifically for movement -- one made for low-impact movement like yoga and Pilates, with signature Etalon movement and comfort you know and love, and another built for high-impact activity like martial arts, with a higher neckline and a more supportive, compressive fit. So stay tuned!
It doesn't "pull" my shoulders back. Is it actually working?
Yes -- and that's actually a good sign. Most posture products force your shoulders back with a rigid pull. Etalon works differently.
Its patented design gently stabilizes and guides your shoulder blades toward their natural position, while engaging but not pulling your shoulders so they are free to move. Your own upper-back muscles do the real work of holding you upright. Over time, that gentle, repeated activation builds strength and body awareness -- so you eventually stand taller on your own.
Think of it as a posture trainer, not a crutch. For the best feel, try wearing it at the tightest comfortable strap setting for two to three hours. The effect becomes more noticeable at higher settings over a few wears.
What should I expect after wearing it on the first day?
Don't be surprised if you barely notice it at first as you're naturally paying attention to your posture when you first put it on.
But as your day goes on and that awareness fades, Etalon gently encourages your postural muscles to re-engage. By the end of the day, you may notice your upper back feels more awake -- or even a little tired. That's a good sign. It means your muscles are doing the work they're meant to do.
My PT said Etalon® posture bra could weaken muscles.
Your physical therapist may be referring to traditional posture braces that hold the shoulders in a fixed position and can limit movement with prolonged use. The Etalon® Posture Bra is designed differently. It doesn't rigidly pull your shoulders back or immobilize your shoulder joints. Instead, it provides a gentle reminder to encourage better alignment while allowing you to move freely and engage your own upper back and postural muscles.
If you have a specific injury, medical condition, or your healthcare provider has concerns, we'd be happy to discuss how the Etalon Posture Bra works and share more about its design and biomechanics so they can determine whether it's appropriate for your individual needs.
CARE & FIT
How do I wash my bra?
In order to serve you longer and keep bringing out your inner fire, your Etalon® posture bra needs to be put in a cold temperature wash and low tumble dry. Hang dry is also a great option to keep the fabric in tiptop shape -- and reduce your energy usage. Much better for our planet!
I am not sure about my size. How do I measure myself?
Step 1 — Your band (ribcage). Wrap a soft tape around your ribcage, just under your armpits, where a band sits. Keep it level. Breathe out, and take the smallest number. That's your band.
Step 2 — Your bust. Wrap the tape around the fullest part of your bust, level to the floor. Note that number.
Step 3 — Your cup. Subtract your band from your bust. The difference is your cup size
(1" = A, 2" = B, 3" = C, and so on).
Put them together -- band + cup -- for your bra size. Then, check it against our size guide to find your recommended size.
What size should I order if I’m in between sizes?
Choosing the right size is vital to getting great results. If your perfect fit is between sizes, we suggest sizing down for a more compressive fit.
When in doubt, you can always send us an email at hello@shopetalon.com.
My Etalon® posture bra feels tight for some reason, though I already wore it for a while. Why is that?
Besides obvious reasons such as us gaining some extra pounds during holidays or bra shrinkage after washing, there are several other reasons why your posture bra might feel tight.
Your Cycle
During your period, your body wants to retain fluid so the breasts swell. Swelling can cause potential discomfort while wearing the posture bra. If the bra gets too uncomfortable, take a break from wearing it until your period ends.
Hormone Fluctuations during perimenopause
Perimenopause lowers estrogen and progesterone causing weight to move to your belly and water weight to fluctuate. This can make your rib cage and breast size change. Your old band size will likely feel too tight.
Covid Vaccine/Booster
After taking a Covid vaccine, your lymph nodes might swell and cause incredible discomfort while wearing a posture bra. It happened to our founder! Take a break from wearing the bra until your lymph nodes normalize.
What should I expect when wearing my Etalon® posture bra?
When you put on your Etalon® posture bra, you should feel gentle support, not a strong pull. It’s designed to give subtle posture feedback, helping you become more aware of your alignment - kind of like a soft, gentle hug.
Think of it as a posture trainer: the goal is light engagement and awareness, not forced correction.
I have full bust, is there a suitable size for me?
Yes! The Etalon® Posture Bra Busty line was designed specifically with you in mind. It's built for cup sizes E-H (as well as pregnant and nursing mothers navigating size changes) and features wide straps that distribute your bust's weight evenly across your shoulders -- no painful indentations. The adjustable back technology counteracts the forward lean that naturally comes with a heavier bust, helping you stand taller and feel balanced all day long.
Is an Etalon® posture bra available in plus sizes?
Yes! Our sizes range from XS to 3XL, with cups A-H, ensuring that everyone can find a comfortable and supportive fit.
What colors are available?
We currently offer posture bras in black and white. Let us know what other colors you prefer!
Does the Etalon® posture bra come with padding or bra cups?
The Etalon® posture bra doesn't include padding -- and that's intentional! When developing the bra, we spoke with many women and found that preferences vary quite a bit. Some love the added shape and support that padding provides, while others prefer a more natural feel without it. Rather than making that choice for you, we designed the bra with built-in pockets so you can customize it to suit your own body and comfort.
We don't sell padding separately, but you can use any bra insert you already own or pick one up from most lingerie or department stores.
How should I wear Etalon?
Here's a quick guide to getting the most out of your bra:
• Put it on like a regular bra with the straps unadjusted. The shoulder seams should sit at your collarbones.
• Draw your shoulders back gently until you feel a soft pull -- that's your starting point. You may barely notice it at first, and that's normal. As your day goes on, Etalon quietly encourages your postural muscles to re-engage. By the end of the day, your upper back may feel more awake or even a little tired.
• Wear it a few hours a day to start -- ideally in one continuous stretch -- for the first few weeks.
• As it starts to feel easy, tighten the straps one level to deepen the work.
• Wearing it a full day (8+ hours)? Take the next day off. Muscles strengthen on the recovery, too.
My measurements don't match my usual bra size. Which should I go by?
Go by your measurements. Etalon measures the rib cage just under your armpits (above the bust), which is a little different from how most bras are sized. This placement is intentional -- it's what allows the bra to deliver functional, supportive posture feedback from the back.
Grab a soft tape, measure your rib cage on the exhale (take the lowest number), then measure the fullest part of your bust. Subtract band from bust for your cup size (1" = A, 2" = B, 3" = C, and so on), and match your numbers to our size guide.
If you're ever unsure, email us at hello@shopetalon.com.
Is the Etalon® posture bra true to size?
The Etalon® posture bra is designed for a compressive, supportive fit, so it may feel a touch snugger than a regular bra -- that's intentional and part of how it supports your posture. We always recommend measuring rather than going by your usual size.
I have sensitive skin. Is this bra safe for me?
Everyone's skin is different -- we'd suggest wearing it for a couple of hours on the first day to see how your skin responds before committing to longer wear. Our materials are PFAS-free and fluorine-free, and Etalon is FDA-registered Class I (low-risk medical devices). If you experience any irritation, please let us know.
Do you have a version for men?
Etalon for Men is currently in beta. Visit our For Men page to sign up with your email -- we'll reach out with next steps as the product develops.
FIT TROUBLESHOOTING
It feels loose -- there's no tension and nothing pulls. Is this right?
The Etalon® posture bra gives subtle posture feedback rather than a strong pull -- that's intentional. To get the most out of it, try tightening the straps to a higher setting and wearing it for two to three hours in a continuous stretch. The effect becomes more noticeable at tighter settings over a few wears.
It feels too tight on my ribs -- I feel squeezed.
A snug band is part of the design, but it should never restrict your breathing. If it feels genuinely tight or uncomfortable around your ribs, sizing up one band size usually resolves it.
It feels heavy on my shoulders. Is that normal?
The bra is actually designed to take weight off your shoulders.
Try resetting all the straps to the loosest setting and wearing it for the first week -- this lets your body ease in. If the band feels loose around your rib cage at the same time, you may need a smaller size for a better anchor.
The shoulder caps keep shifting inward and I have to pull them down. Is this right?
Some movement is totally normal. The sleeves sit at the end of your collarbones, and shifting a little as you go about your day won't get in the way of the posture benefit.
The sleeves feel tight on my armpits.
Mild armhole snugness is often a posture cue. As your chest opens into alignment, the pressure around the armpit area tends to ease.
USAGE & BENEFITS
Why should I care about having good posture?
You would be surprised by how many areas of our well being can be compromised by poor posture. After you start wearing your posture bra, we believe you will begin to:
- Look better
- Move better
- Increase the quality of your life
Our bold statements are proven by many scientific studies. Check out our Benefits page for more detailed information.
Who should wear the Etalon® posture bra?
Women of all ages, including office workers hunched over their computers, nursing mothers slouched over their babies, and anyone feeling an increased rounding in their backs.
How does the Etalon® posture bra work?
The Etalon® posture bra promotes a healthier posture by gently drawing your shoulder blades together without constraining your movements. It gently trains your spinal and shoulder muscle memory to keep an upright position.
How long will it take to notice the results?
Some women report the feeling of “uprightness” and “openness” right away. The adaptation usually takes about a week. New postural habits form within three weeks. Even after that period, we recommend that you wear your posture bra daily to stabilize and maintain healthy posture.
Can I wear my Etalon® posture bra every day?
Yes! Your Etalon® posture bra is designed for daily wear and can be worn during any of your daily activities. It won't restrict your movements, but it will definitely make them safer while promoting a healthier posture. It's ideal for various activities such as working on the computer, seated job tasks, moderate physical activity, walking, hiking, or even running errands.
We recommend wearing it for 2 to 3 hours a day to start. If you wear it for a full day (8+ hours), take the following day off. Your postural muscles have been actively building new habits and need time to recover and strengthen, just like after a workout.
Can I sleep in it?
We don't recommend it. Etalon works by actively engaging your postural muscles, and nighttime is when your body needs to rest and recover. Wearing it to sleep would cut into that recovery time, which is actually an important part of the process. Give your muscles the break they've earned!
Should I check with my doctor before wearing the Etalon® posture bra?
For general everyday use, no medical clearance is needed. Etalon is FDA-registered as a Class I medical device, meaning it's classified as low risk and designed for gentle, non-restrictive use.
That said, if you have a specific medical condition like osteoporosis, a spinal disorder, or you're recovering from surgery, we'd always recommend checking with your doctor first. Those situations deserve individual consideration, and your care team knows your body best.
SUSTAINABILITY
Where are Etalon bras made?
Etalon® posture bras are proudly manufactured in a sustainable factory in Vietnam, owned and operated by women. This commitment to sustainability, ethical production, and women empowerment aligns with our values as a women-led company.
Are your materials sustainably sourced?
Yes! The Etalon® posture bra is made with 81% recycled polyester, sourced from recycled waste polyester bottle flakes and polyester fabric. We're dedicated to environmental conservation and proud to contribute through our sustainable material choices.
What is the bra made of?
The Etalon® posture bra is made with 81% recycled polyester (rPET from recycled waste bottles and fabric) and 19% spandex. The back strap is nylon and spandex, and the hooks are iron with a nylon coating. It's designed to be supportive, comfortable, and sustainable.
CHECKOUT AND PAYMENTS
What payment methods does Etalon accept?
We accept Visa, MasterCard, American Express, Discover, JCB, and Diners Club debit and credit cards. If you prefer to pay online without using a credit card, you can also use Shop Pay, Google Pay, PayPal and FSA/HSA.
Is the Etalon® posture bra FDA registered?
Etalon® posture bra is FDA-registered as a Class I (low risk) medical device and holds Medical Device License #124547 from the California Department of Health, ensuring that it meets the highest standards of quality and safety.
Can I purchase this item with FSA/HSA?
Yes, you can use your Health Savings Account (HSA) or Flexible Spending Account (FSA) funds through our partnership with TrueMed, making it easier for you to invest in your health and well-being. Here's how:
- Add products to your cart and proceed to checkout as a Guest.
- Select TrueMed as your payment option at checkout and enter your HSA or FSA debit card information.
- Complete a quick health survey to determine eligibility.
- Once you've completed the survey, keep an eye out for the Letter of Medical Necessity that they will send you and hold onto it for the next 3 years.
If you run into any issues during checkout, you can reach TrueMed directly at support@truemed.com or contact us at hello@shopetalon.com, and we'll be happy to help.
Can I pay with a regular credit/debit card and get reimbursed using my FSA/HSA?
Definitely yes! Here's how:
1. Check Your LMN
You should have received a Letter of Medical Necessity (LMN) from Truemed.com. This allows you to pay for your LMN and confirms that your purchase qualifies for HSA/FSA reimbursement. Your LMN is valid for 12 months from the date of issuance.
2. Submit a Reimbursement Request
- Log into your HSA/FSA administrator’s online portal.
- Navigate to the 'Reimbursement' or 'Claims' section.
- Upload your LMN from Truemed and the purchase receipt.
3. Await Confirmation
Processing times vary but typically take a few days to a few weeks. The reimbursement will be deposited into your designated account.
4. Repeat for Future Receipts
As long as your LMN is valid, you can use it to claim reimbursement for future eligible purchases.
I did not receive a Letter of Medical Necessity, what should I do?
Generally, it takes 24-48 hours. If you aren’t seeing your letter in your inbox, check spam, then reach out to TrueMed's awesome customer support, support@truemed.com for help!
Do you store my LMN for automatic FSA/HSA payments on future purchases?
Good news! We're working on this feature to make future purchases easier for you! For now, you'll need to go through the same steps—answer the survey and enter your FSA/HSA details. You can also pay with a regular debit/credit card and request reimbursement later.
Do you offer promo codes or discounts?
We sure do! Follow us on social media, subscribe to our email newsletter, or explore our sale section for great deals!
How do I use a promo code?
Look for a discount code field at the checkout page. Type the code in and it will be applied right away!
My discount code isn't working at checkout.
This can happen if the promotion has ended or if there's a checkout formatting issue. You can reach out to us via email at hello@shopetalon.com.
I received two discounts. Can I use them both?
Discounts can't be combined -- only one code can be applied per order. We'd recommend using whichever one gives you the bigger savings.
I signed up for the email list but never received my discount code.
First, check your Spam, Junk, or Promotions folder -- it occasionally ends up there. If it's still missing, please reach out to us at hello@shopetalon.com and we'll get your code sorted right away.
My order says delivered, but I haven't received it.
Carriers sometimes mark a package as delivered a little early. We'd recommend waiting one business day and checking with neighbors or other household members in the meantime.
If the package still hasn't shown up after that, reach out to us -- we'll make it right. If you have shipping protection on your order, you can also submit a request by signing into our returns portal.
Can I edit or cancel my order after placing it?
If your order hasn't shipped yet, yes -- contact us as soon as possible and we can make changes or cancel it for you. Another option is to log in to our returns portal and select “Edit Order”, using your email and order number. The refund typically appears within three to five business days.
If the order has already shipped, you'll need to wait to receive it and then process a return through our returns portal.
Do you ship internationally?
Yes, we ship internationally. Once you enter your shipping address at checkout, prices will display in your local currency and any applicable shipping costs, taxes, and duties will be shown before you complete the order.
For international returns, the customer covers return shipping and any duties or taxes.
How long does shipping take?
Within the U.S., delivery typically takes 2 to 6 business days. You'll see an estimated delivery date at checkout, and tracking information will be emailed to you once your order ships.
For international shipments, generally in transit for 4–22 business days depending on your destination. Your estimated delivery time, along with shipping costs, duties, and taxes, will be displayed at checkout.
RETURNS AND EXCHANGES
Are Returns and Exchanges Free?
For orders within the U.S., items are eligible for return within 30 days, and a restocking fee of $9.99 will apply. The first exchange is free, but any subsequent exchanges will incur a $9.99 restocking fee. If you choose to return an item for store credit, the restocking fee will be waived.
For international returns and exchanges, customers are responsible for all associated costs, including shipping fees, duties, taxes, and a restocking fee.
Is my return eligible for a refund?
We offer refunds for items returned within 30 days, subject to a $9.99 restocking fee. Items must be in original condition, unworn, unwashed, and undamaged in original packaging with the tags still attached.
If an item is returned and appears to be worn upon inspection, you can choose from the following options:
1. Have the item sent back to you.
2. Receive store credit minus a 10% cleaning fee (restocking fee waived with store credit).
3. Receive a partial refund minus a 10% cleaning fee plus a $9.99 restocking fee.
I need to return or exchange my Etalon posture bra -- what should I do?
Log in to our order status portal HERE with your email and order number. Follow the steps to start the process, and at the end, you’ll be able to download your return label. Print it, attach it to your package, and drop it off at any USPS location.
Returns are processed within 2–3 business days. For exchanges, you’ll get tracking updates via email when your new item ships. Refunds usually appear on your original payment method within 3–5 business days.
If you run into any issues, just drop us an email at hello@shopetalon.com - we’d love to assist you!
How long do refunds take to process?
Once we receive your return, it takes 2 to 3 business days to inspect and process. After that, the refund is issued to your original payment method and typically appears within 3 to 5 business days depending on your bank.
If it's been longer than that, please email us and we'll look into it.
TECHNICAL ISSUES
How do I report a website problem?
Thank you for helping us improve. Please drop us a line at hello@shopetalon.com.
RESISTANCE BANDS
What are Etalon resistance bands?
Etalon resistance bands are elastic bands designed to help improve your posture while also serving as aids for stretching and rehabilitation purposes.
How should I use Etalon Resistance Bands?
- Find a safe, open area to exercise.
- Protect your eyes and keep the band away from your face.
- Stretch the band gently and avoid overstretching to prevent injury.
- Check the bands for damage before and after each use.
How can Etalon resistance bands improve my posture?
By incorporating resistance band exercises into your routine, you can strengthen your muscle groups involved in maintaining proper posture, such as the muscles of the shoulders, upper back, and core, which can help alleviate common postural issues and promote better alignment.
Are Etalon resistance bands ISO certified?
Yes, Etalon resistance bands are ISO Certified. This certification demonstrates our commitment to maintaining high-quality standards.
Are resistance bands made from eco-friendly materials?
Yes! It’s made from natural latex ensuring sustainability and minimal environmental impact.
How do I clean my resistance band?
Clean the bands with mild soap and warm water, then gently pat them dry.
How should I store my resistance bands when not in use?
To ensure the longevity of your bands, store the bands in a cool, dry area, away from direct sunlight and extreme temperatures.
Still have questions? Email us at hello@shopetalon.com.